Please note shipping time may be delayed due to COVID-19. Thanks for understanding.

Shipping & Delivery


*Please keep in mind shipping times may be extended due to COVID19*

We know you are curious about your order doll! We are excited as you are to see you slay the goodies you just bought. This is why we strive to get your order out as quickly as possible.

All orders are processed within 3-5 business days after receiving your confirmation email. You will receive another email notification once your order has been shipped

Please note, Sultry Goddess is not responsible for any delays caused by USPS or the other shipping carriers we work with, especially during high volume seasons. Further, items purchased on pre-order are subject to varying shipping times per the item description and preorder policy.

We do not ship Saturdays, Sundays, or holidays. All orders are shipped Monday through Friday.

Items purchased on pre-order may take between 1-4 weeks to be delivered. Having a pre-order item amongst other items in your order will hold back the delivery for your ENTIRE order. Email us at info@officialsultrygoddess.com if you would like to arrange an alternative. Please note: delivery dates included in the description of items are approximate and subject to change.

Domestic shipping rates & delivery options

Shipment method  Estimated delivery time Shipment cost
STANDARD 3-10 business days $10.00
EXPRESS  2-5 business days $40.00
 OVERNIGHT* 1-2 business days $50.00

 

International shipping rates & delivery options

Shipment method Estimated delivery time Shipment cost
STANDARD 6-12 business days  $15.00
EXPRESS 3-5 business days $40.00

 

*Express Shipping is free for all orders $200 and up
*Overnight delivery is only available for orders placed within the continental United States 

Lost Packages where tracking shows delivered.
1. File Claim with USPS
2. File police report
3. Wait for USPS investigation results. Depending on results items may reship.

SULTRY GODDESS IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES. THE CUSTOMER ASSUMES ALL RESPONSIBILITY ONCE A TRACKING NUMBER IS ISSUED. PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT INFORMATION FOR SHIPPING PURPOSES. CUSTOMER PAYS FOR SHIPPING BOTH WAYS IF ITEM NEEDS TO BE SENT BACK.


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